Customer Survey

 
1. How would you rate our online service?
2. How do you think we could improve this aspect of our service to you?
3. How would you rate the friendliness of the team member that you had the most dealings with?
4. How do you think we could improve their service to you?
5. How would you assess the communication be it by phone or email that you received?
6. How could we improve our communication with you?
7. How would you rate our understanding in commitment to the action that was taken on your behalf?
8. How could this have been improved for you?
9. In general terms how would you assess our service to you in any Shergroup service?
10. Are you registered as an online customer with Shergroup services?
11. If any member of our team offered you memorable customer service, can you tell us about it and name the persons so that we can reward them?
12. In general terms how would you assess our service for you?
13. If you have any suggestions for how we could improve things that have not been dealt with please comment here.
14. Will you recommend Shergroup services to more people?
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